Relief Labs International, Inc.

Privacy Policy

Last updated: July 24, 2012.

This Privacy Policy describes the privacy practices regarding how we at Relief Labs International, Inc. (“RLI”, “we” or “us”) collect, use, and disclose information we obtain through your use of,, and any other of our websites, email messages, mobiles applications, and other software containing a link to this Privacy Policy (collectively, the “Sites”).

By using any of our Sites, you are accepting the practices described in this Privacy Policy and consent to the use of your information as described in this Privacy Policy.  If you do not agree to this Privacy Policy, do not use the Sites.  This Privacy Policy does not govern our use of any information you provide to us when you call us, write to us, or communicate with us in any manner other than through the Sites.

We reserve the right to change this Privacy Policy at any time by posting such change on the applicable page of the Sites.  If you continue to use any Site after a change is made, you will be accepting and agreeing to be bound by the terms of the Privacy Policy as modified.

What Personally-Identifying Information does RLI Collect on its Sites?

Like most website operators, RLI collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. RLI’s purpose in collecting non-personally-identifying information is to better understand how visitors use its Sites. From time to time, RLI may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Certain visitors to the Site choose to interact in ways that require RLI to gather personally-identifying information.  The amount and type of information that RLI gathers depends on the nature of the interaction.  For example, ordering an EasyTomato router from us (through our Site at will require an email address, phone number, and shipping address.  In each case, RLI collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with the Site.  Visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain Site-related activities.

How does RLI use the Personally-Identifying Information that it Collects?

RLI may use the personally-identifying information it collects (1) to send you email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with EasyTomato; (2) to contact you (by email or otherwise) regarding RLI, its campaigns, and the Sites; (3) to process donation payments, including contacting you in case we have trouble processing a payment; (4) to maintain and improve our Sites; (5) to keep records related to the Sites; (6) to collect statistics about the behavior of visitors to its Sites; (7) to respond to your requests and to publish them in order to help us clarify and/or respond to them, or to help us support other users with similar requests; and (8) for other purposes identified on Site pages where the information is collected.

How does RLI Protect your Personally-Identifying Information?

RLI takes appropriate industry-standard steps to protect the personally-identifying information you share with us against unauthorized access, use, alteration, or destruction.  RLI discloses potentially personally-identifying and personally-identifying information only to its employees, contractors, and affiliated organizations that (i) need to know that information in order to process it on RLI’s behalf or to provide services available at the Sites, and (ii) that have agreed not to disclose it to others.  Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using any of the Sites, you consent to the transfer of such information to them.  RLI will not rent or sell potentially personally-identifying and personally-identifying information to anyone.  Other than to its employees, contractors, and affiliated organizations, as described above, RLI discloses potentially personally-identifying and personally-identifying information only when required to do so by law, or when RLI believes in good faith that disclosure is reasonably necessary to protect the property or rights of RLI, third parties, or the public at large.

RLI has no obligation to retain your personally-identifying information, and may dispose of your personally-identifying information at any time without notifying you, subject to the restrictions of applicable law.  You must keep your own, separate back-up records.

Log Files

RLI may use the IP address from your Internet connection to analyze trends, administer the site, track users’ movements, and gather broad demographic information for aggregate use.  IP addresses are not linked to any personally-identifying information.

Correction/Updating Personal Information

If a user’s personally-identifying information changes (such as your zip code or email address), or if a user no longer desires to subscribe to RLI email updates or any of our services, RLI will endeavor to provide a way to correct, update or remove that user’s personal data provided to RLI.  This can be done by contacting us at [email protected] 


A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns.  The Sites may use cookies to help RLI identify and track visitors, their usage of the EasyTomato website, and their website access preferences.  Site visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using any of the Sites, with the drawback that certain features of the Sites may not function properly without the aid of cookies.

The Sites may contains links to other third-party sites.  Please be aware that we are not responsible for the privacy practices of other sites.  We encourage our users to be aware when they leave our site to read the privacy statements of each and every web site that collects personally-identifying information.  This privacy statement applies solely to personally-identifying information collected by the Sites.

Children’s Privacy

RLI encourages parents and guardians to take an active role in their children’s online activities and interests, and to be careful and sensible about the privacy of minors when sharing personally-identifying information on the Sites.  The Sites are not intended for use by children under the age of 13.

Disclaimer Regarding Third Parties

RLI assumes no responsibility for the data collection and use practices of third parties that process online credit card transactions.


If you have any questions regarding this Privacy Policy or the privacy practices of RLI in general, please contact us at  [email protected].